Ginza-do Real Estate (hereinafter referred to as “the Company”) is committed to handling personal information with care to ensure our clients feel secure when using our services as a community-based real estate business.
The Company complies with the Act on the Protection of Personal Information and all other applicable laws and regulations, and handles personal information appropriately and safely in accordance with the following policy.

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1. Collection of Personal Information

We may collect personal information such as name, address, telephone number, email address, place of employment, and household details when receiving property inquiries, valuation requests, sales or leasing consultations, management requests, or other service-related communications.
Such information will be obtained using lawful and fair means only.

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2. Purpose of Use of Personal Information

Personal information entrusted to us will be used for the following purposes:

• To provide real estate services including sales, leasing, management, brokerage, and related operations

• To respond to inquiries and send requested information or communications

• To perform tasks related to contract execution, fulfillment, after-sales service, and customer support

• To provide useful information, announcements, or marketing communications (including direct mail or email notifications)

• To conduct market analysis and service improvement (limited to anonymized data that does not identify individuals)

• To comply with applicable laws, governmental requests, or legal obligations

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3. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except in the following cases:

• When prior consent has been obtained from the individual

• When required by law

• When necessary for real estate transactions, including provision to contracted parties, financial institutions, registration agencies, and insurance companies

• When outsourcing operations within the necessary scope for business purposes (under strict supervision of the contractor to ensure proper management)

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4. Management of Personal Information

The Company will implement appropriate safety measures to prevent unauthorized access, loss, damage, alteration, or leakage of personal information.
We also provide training and supervision for employees and contractors to ensure proper management and protection of personal information.

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5. Requests for Disclosure, Correction, or Suspension of Use

If we receive a request from an individual for disclosure, correction, addition, deletion, or suspension of use of retained personal information, we will respond appropriately and promptly after verifying the identity of the requester, in accordance with applicable laws and regulations.

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6. Use of Cookies

Our website may use cookies to improve service quality and analyze usage trends.
Cookies do not collect information that identifies individuals.
Cookies may be disabled through browser settings; however, certain functions of the website may not operate correctly if cookies are disabled.

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7. Compliance and Continuous Improvement

The Company will comply with all applicable laws and regulations regarding the protection of personal information and will review and improve this policy on an ongoing basis as necessary.

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8. Contact Information

For inquiries regarding this policy or the handling of personal information, please contact:

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GINZADO REALESTATE
601 TOMY Là Graːs ASHIYA 

5-20 Naruhira-cho,
Ashiya-shi, Hyogo 659-0068 Japan

TEL: 0797-23-2000

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Personal Information Protection Manager

 Kenichi Watanabe